1. Company Information

Ozsoy AB

LUDVIG & CO BOX 348

Ort: yttersta tvärgränd 4, 118 23, Stockholm, Sweden.

Contact: eric@meetkarin. app

Privacy Policy for Karin AI

Effective Date: 01/01/25

1. Information We Collect

We collect the following personal data when you use Karin AI:

Direct User Input: Name, email, and payment information.

Chat History: Stored for AI processing but not monitored by a person.

Cookies & Tracking Technologies: Used for analytics, fraud prevention, and improving user experience.

Device Information: We may collect device identifiers, operating system details, and app version to optimize performance and security.

Location Data: If permitted by the user, we may collect location information for regional service customization.

2. How We Collect Your Data

We collect data in the following ways:

Direct Input: When users enter information in the app.

Automated Tracking: Through cookies, Google Analytics, and Meta Pixel.

Third-Party Integrations: When using payment services like Apple Pay, Google Pay, and Revenucat, data is processed by those providers.

3. How We Use Your Data

Marketing & Analytics: We use Google Analytics and Meta Ads for improving services but do not use direct user input for marketing.

AI Processing: Chat inputs are processed through OpenAI GPT, Deepgram, and Claude Anthropic, but personal data is not disclosed.

Customer Support: To provide assistance and troubleshoot issues reported by users.

Security & Fraud Prevention: To detect and prevent fraudulent activities or security threats.

4. Data Sharing & Third Parties

Analytics & Advertising: Data may be shared with Google Analytics and Meta Ads.

AI Technology Partners: OpenAI GPT, Deepgram, and Claude Anthropic process user interactions, but personal data is not shared.

Legal Compliance: We may disclose personal data if required by law, regulation, or legal process.

5. Data Retention

We retain user data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Chat history may be stored for AI improvements but is not reviewed by humans. Payment details are managed by third-party providers and are not stored by Karin AI.

User Account Data: Retained until the account is deleted or as required by applicable laws.

Chat Logs: Retained for a limited duration for AI performance enhancement but not used for marketing.

Transaction Records: Retained for compliance and fraud prevention purposes.

6. User Rights & Data Deletion

Users can request access, correction, or deletion of their data through:

In-app settings

Email support at [Insert Contact Email]

Data Portability: Users can request an export of their personal data in a structured format.

7. Compliance with Regulations

We comply with:

GDPR (General Data Protection Regulation)

CCPA (California Consumer Privacy Act)

Other Applicable Data Protection Laws as required by jurisdictions where we operate.

8. Payment Processing

Payments are handled by Apple Pay, Google Pay, and Revenucat. We do not store payment details directly, and all transactions are subject to the privacy policies of the payment providers.

9. Security Measures

We implement encryption, secure storage, and access controls to protect user data. While we take extensive measures to safeguard data, we cannot guarantee absolute security against breaches or unauthorized access.

10. Children's Privacy

Karin AI is not intended for children under the age of 18. If we become aware that a child has provided personal data without parental consent, we will take steps to delete such information.

11. Updates to This Policy

We reserve the right to modify this Privacy Policy. Users will be notified of significant changes through in-app notifications or email.

12. Contact Information

For any privacy-related inquiries, contact us at eric@meetkarin.app